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ID number:439745
Evaluation:
Published: 30.04.2008.
Language: English
Level: Secondary school
Literature: n/a
References: Not used
Extract

I am writing to express my dissatisfaction with your company’s service on.
I have just returned from my flight with “Ocean Air” to Florida. However, I am disappointed because your service has not performed as it should.
Firstly, I had difficulty in registering on a flight because there was a problem with spelling my surname. To make all the matters worse, the boarding was late.…

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