Complaint Letter / Samples / Record Keeping / ID: 237101

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ID number:237101

Author: zemeniite (4)

Evaluation:

Published: 03.11.2009.

Language: English

Level: Secondary school

Literature: n/a

References: Not used

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Extract

I am writing to you about the teach – yourself – Italian course book and CDs which I bought from Language Overnight on 29th of November for £ 124.00. I enclose copies of the guarantee and a receipt.

Unfortunately, a parcel arrived late and CDs which have been enclosed in parcel were scratched. I am disappointed because the included product was in poor quality and the period of delivery was too long.…

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