Do You Find It Offensive if Employees in a Customer Service Position Are Unable to Communicate with Their Customers Due to a Language Barrier?

The United States is a melting pot of many different nationalities. Because the immigrants came with strong and very divergent individualistic convictions they easily mingled into the local mix to find their place among new friends. They settled in communities based on their ethnic and cultural backgrounds. The lack of available academic resources in these small communities has resulted in a variety of different languages both spoken and written. This being said, this country also has many people who speak different languages other than English, our native language. …