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ID number:821619
Evaluation:
Published: 18.04.2008.
Language: English
Level: College/University
Literature: 26 units
References: Used
Table of contents
Nr. Chapter  Page.
  Aims and Objectives    3
  Knowledge    3
  Data    4
  Information    4
  Knowledge    4
  Tactic    4
  Explicit    4
  Nonaka’s (1995) Model of Knowledge Creation and Transformation    5
  Procedural, declarative, semantic or episodic knowledge    5
  Why there is a need to manage the knowledge?    6
  Knowledge Management Defined    7
  Approaches to knowledge management    9
  What knowledge management is not about    10
  10 myths about knowledge management    11
  Knowledge management issues    11
  Key challenges in KM    12
  Reasons why Knowledge management can fail    12
  Benefits from Knowledge Management    13
  KM life cycle    13
  Knowledge management systems    14
  What do we need to ‘manage’ knowledge effectively?    14
  Knowledge sharing culture    15
  Ways in which HR can contribute    15
  Ethical Issues    16
  Bibliography / Suggested Further Reading    17
Extract

The answers are in an organisation’s ‘know how’ and with the people who produce the knowledge. “The learning they achieve in the workplace, the knowledge that flows from that, and the extent to which that knowledge is shared across the organisation to be successfully applied to continuous improvement and radical innovation can provide the ‘extraordinary capabilities’ to which Rylatt refers.” Harrison R. (2005:150)

However, behind these clear statements there is hesitation. “What kind of workplace learning is envisaged here? What is knowledge, and how can organisation manage it in order to ensure that it is used to the advantage of the business?” Harrison R. (2005:150)

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