Critique on an Example of Public Relation: Homepage of iTV

Reason for choosing this PR example
Hong Kong Telecom rolled out Interactive TV (iTV), one of the world's first large-scale video-on-demand (VOD) services at the end of 1997. Citizens will be able to plump themselves on the couch, press a few buttons and order television programs, movies, video games and other content via high-speed telephone lines, delivered whenever they want to view them. A year was passed, this service provided by Hong Kong Telecom is still striking into the market for more subscribers. This particular example is chosen because some of the PR strategies used are quite good and worth some discussion.
Evidence for being a PR activity
This homepage is an example of public relations because it aims to create open communication and maintain mutual understanding between the organization (Hong Kong Telecom) and its publics. It tries to obtain insights into possible problems of their client from the client's publics. It is also the medium through which organization reaches the public with repacked messages.
Organization
This PR example is working for iTV, which is one of the services provided by Hong Kong Telecom.
Intended publics
There are seven main intended publics for this example. …