New Century Health Clinic Case Study

UsersDepartmentDuties
Timothy Jones & Dolores GarciaTop Management, CardiologyCardiologists; board directors.
Anita Davenport Middle Management, planning, supervisorOffice manager - supervises 5 staff workers.
Fred BrownOperational Personnel, payroll, taxation, profit & loss, accountsAccountant - handles office payroll, tax reporting and profit distribution among the associates.
Susan GiffordOperational Personnel, data entry Data entry clerk; updates the patient records.
Tom CapalettiOperational Personnel, accounts, insurance claimsClaims person; does insurance reporting & accounting.
Lisa SungOperational Personnel, secretary, receptionist Secretary - prepares daily appointment listings and makes calls to patients.
Carla HerreraOperational Personnel, purchasingBuyer; ordering & organizing office and clinic supplies.
…