Knowledge Management at the Bertelsmann Foundation

Managing Knowledge:
Introduction:
Knowledge management is an audit of "intellectual assets" that highlights unique sources, critical functions and potential bottlenecks which hinder knowledge flows to the point of use. It protects intellectual assets from decay, seeks opportunities to enhance decisions, services and products through adding intelligence, increasing value and providing flexibility.
The importance and significance of KM:
Knowledge management complements and enhances other organizational initiatives such as total quality management (TQM), business process re-engineering (BPR)…