Appraisal

Having been involved in various forms of appraisal skills training and appraisal system design for well over a decade, Terry Gillen has identified why appraisal training so often fails to live up to expectations, and provides seven tried-and-tested ideas to help you turn appraisal into a vital management tool.
We trainers attract a variety of labels, and of the neatest I've heard recently is 'performance technologist'. Our job is to impact on the people side of the organisation to improve organisational performance. One of the most productive areas in which to have an impact is the qual…