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ID number:353438
Author:
Evaluation:
Published: 21.08.2008.
Language: English
Level: College/University
Literature: n/a
References: Not used
Time period viewed: 2007.g. - 2008.g.
Table of contents
Nr. Chapter  Page.
Chapter 1.  Overview of Business Plan    1
  Abstract    1
  Introduction    2
Chapter 2.  Demographic Analysis    2
  Background Information    3
  Location    3
  Company’s history and introduction to store    4
  Store size, location &town population    5
  Hinterland and access    5
  Local competition    5
  Local area development/issues    6
  Store Awards/issues    7
  Health&Safety Inspector spot-check sheet    9
  Health&Safety awarreness signage’s    13
  The scope of the HACCP Plan for Glancy’s Super Valu    14
  Summary of the hazard analysis Super Valu    15
  Food Safety Policy    16
  Future plans for store    17
  Store Profile Information    18
  Summary of Overall Profit Report    21
  Store Trading Hours & Profile    22
  Store Trading Patterns    22
  SuperValu Shop Structure Breakdown    23
Chapter 3.  SWOT, PEST, Blue Skies, Gap, Cloudy Skies, Action Analysis    24
  SWOT Analysis    24
  PEST Analysi    33
  Blue Skies Analysis    38
  Gap Analysis    39
  Action Analysis    42
  Cloudy Skies Analysis    43
Chapter 4.  Recommendations and Action Plan    45
  Recommendations    45
  Action Plan    46
Chapter 5.  Customer Survey, Panel, Mystery Shopper Report    52
  Various sources which illustrate customers believes about our services    52
  Mystery Shopper Report Analyze    54
  Customer Survey findings    57
  Customer Panel    69
  Comparison of Customer Survey and Customer Panel    71
  Conclusion    73
Extract

Abstract

In Overview of the Business Plan I will introduce with all the subjects what I will carry out in this Business Plan.

Followed by background information of the town location, company’s history and introduction to the store size, location& town population, hinterland and access, local competition, area development/issues, store award/issues.I will include store HACCP plan, Hazard analysis, Food safety policy and future plans for the store.

Then followed by store profile information, overall profit report, trading hours profile, trading patterns.

I will carry out SWOT analysis where I will discuss outlets Strengths, Weaknesses, Opportunities, Threats.

In PEST analyses I will talk about store Political, Economical, Social, Theological factors. Also I will include Environmental issues.

In Blue Skies analysis I will talk about store objectives for 2008 followed by Gap analysis. In Gap analysis I will discuss the gap between where is the shop now and where do we want to be. Cloudy skies analysis will show what could happen if we do not reach the target. I will include recommendations and action plan.

I will introduce and analyze store customer panel, survey, mystery shopper reports.

Conclusion will be a small summary of the Business Plan.

Also I will include appendices where will be a extensive version of outlet’s HACCP Breakdown, HACCP Team in the shop, Transfers sheet, Product data sheet, Personnel Hygiene policy, Anti-Bullying policy and Regulations on Discovering a fire.

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