How Experts Systems Are Used in the Business Context

Expert systems are developed to emulate experts in specific problem domain. They are also used to automate decisions in repetitive environments. The area of expert systems is a branch of artificial intelligence where computer systems are produced to simulate the abilities of the human brain.
The intention of an expert system is to computerise the expertise of individuals with certain skills. The expertise can be preserved and improved, and the system may even replace the expert. In practice, the expert systems seldom replace the expert but assist in the expert in decision making especially for repetitive tasks. …