McDonaldization

Bureaucracy is defined as, "a large-scale organization composed of a hierarchy of offices" (Ritzer, 2004, 24). Weber studied bureaucracy in a broader scope called rationalization. There are four reasons bureaucracies work. McDonalds is a great example of how a bureaucracy works. First, it is efficient. Second, quantification is a priority meaning productivity can be measured. Next, a bureaucracy is very predictable since the work is regulated (manuals are written to cover all the information one would need to perform a certain job or function) and outcomes are predictable.…