Author:
Evaluation:
Published: 24.09.2008.
Language: English
Level: Secondary school
Literature: n/a
References: Not used
  • Summaries, Notes 'Retailing Questionnaire Report', 1.
  • Summaries, Notes 'Retailing Questionnaire Report', 2.
Extract

I was commissioned me to conduct a survey to obtain information about customer profiles, customer satisfaction with the products and services currently being offered. The questionnaire was about the „Super Netto” store.
A questionnaire comprising 13 questions was prepared, tested and then used in a series of interviews with customers who were approached as they left the store.…

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