Nr. |
Chapter |
Page. |
|
Abstract |
2 |
|
Anotācija |
3 |
|
Introduction |
4 |
|
Background to the Research |
5 |
|
Aim of the Research |
6 |
|
Limits of the research |
6 |
|
Research problems and methodology |
7 |
|
Outline of the thesis |
7 |
Chapter 1. |
Theoretical part |
9 |
1.1. |
Features of personnel motivation in Airline industry |
9 |
1.1.1. |
Airlines personnel features |
9 |
1.2.2. |
Personnel motivation |
15 |
1.2.3. |
Encouraging of personnel |
20 |
1.2.4. |
Methods for monitoring of personnel work quality |
27 |
1.3. |
Theoretical framework |
31 |
1.3.1. |
Depend Variable |
31 |
1.3.2. |
Independent Variable |
32 |
1.4. |
Development on Research Questions |
34 |
1.4.1. |
Research Question 1 |
34 |
1.4.2. |
Research Question 2 |
34 |
1.4.3. |
Research Question 3 |
34 |
|
The conclusion of part 1 |
35 |
Chapter 2. |
Practical Part |
36 |
2.1. |
Introduction |
36 |
2.2. |
Company background |
37 |
2.2.1. |
Services types and features |
37 |
2.2.2. |
Personnel |
43 |
2.2.3. |
HR management in the company |
49 |
2.2.4. |
Motivating and encouraging of personnel in the company |
52 |
2.3. |
Description of investigation of personnel motivating in the company |
55 |
2.3.1. |
Research methods |
55 |
2.3.2. |
Personnel’s survey |
56 |
2.3.3. |
Consumers’ survey |
64 |
2.3.4. |
Financial analysis of the company |
68 |
2.4. |
Interpretation of results and recommendations of personnel’s motivating improvement in the company |
70 |
|
The conclusion of part 2 |
73 |
|
Conclusions and future work |
75 |
|
Introduction |
75 |
|
Conclusions |
75 |
|
Research Question 1 |
76 |
|
Research Question 2 |
76 |
|
Research Question 3 |
77 |
|
Recommendations |
77 |
|
Aims of the Research |
78 |
|
Research Process and Design |
78 |
|
Limitations and Future Research |
79 |
|
Bibliography |
80 |
|
Appendices |
85 |