Response to AOL Controversy Article "American Online, while You Can" by Bob Woods

The article 'America Online, while you can' by Bob Woods is all about the hoopla concerning the fact that America Online, or AOL, has not been able to accommodate its vast amount of customers. This is due to AOL's new flat rate, which substituted their original hourly deal. Many AOL users experience busy signals when trying to log on. When and if they do get on AOL, the service runs extremely slow because of the overload of users. Woods threatens that AOL will lose many of their customers if they don't improve their resources. …