Author:
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Published: 02.04.2012.
Language: English
Level: College/University
Literature: n/a
References: Not used
  • Essays 'Dealing with Customer Problems', 1.
Extract

Every business has to deal with situations in which things go wrong from a customer's point of view. Complaints should be handled courteously, sympathetically and - above all - swiftly. Make sure that your business has an established procedure for dealing with customer complaints and that it is known to all your employees.…

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{Your name} suggests you to check out this eKönyvtár paper on „Dealing with Customer Problems”.

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