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ID number:907005
Evaluation:
Published: 06.02.2008.
Language: English
Level: College/University
Literature: 16 units
References: Not used
Table of contents
Nr. Chapter  Page.
1.  Terms of Reference   
2.  Introduction   
  Outline of the situation within the company   
3.  Procedures   
4.  Findings   
  Situation before the change was introduced   
  Priority boarding   
  Check in   
  Sales promotion   
  Fax sending software   
  The introduction to change processes in Ryan Air   
  Priority boarding   
  Check’N Go   
  Sales promotion using new “Bing” software   
  Zetafax software   
  The key elements of information management with regard to the change processes   
  Priority boarding   
  Check’N Go   
  Sales promotion using new “Bing” software   
  Zetafax software   
  Information technology (IT) used within the organization   
  Improvements and information flow through the information system   
  How important outsourcing is within the company?   
5.  Conclusion   
Extract

The report investigates the IT change within the company. It describes 4 changes taken place within Ryan Air fax and web based booking system www.ryanair.com. It identifies and describes the key elements of information management with regard to the change processes; also it identifies current IT is used within Ryan Air.
This report also identifies improvements to the information system, including information flow through the system; it also considers available options for outsourcing, maintenance and operation of the system.

2. Introduction

Ryan Air is Irish-owned Company, founded in year 1985, began to introduce a low cost operating model in the early 1990s. The company primarily serves short-haul, point-to-point routes that target business commuters and leisure travelers by offering low, multi-tier fare pricing and single-clicks air transportation.…

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